Accounts
Sign up, email activation, login, forgot password, and profile edit. Roles already separate customers from agency staff.
SEE
Tours and events
EasyTransfer
The app for booking transfers and flights.
Same booking logic as the website. Fewer login problems. Tickets and check-in on the phone, including when the connection drops. Telegram and error tracking are part of this offer.
01
What we already have
The website and its API already run the business. The app will sit on that system. People keep one account. A booking made on the phone is the same booking as on the web.
Transfers
Search, request a time, transfer suggestions, booking, open requests, booked trips, past trips, and changes. Emails already go out for those events.
EasyFlight
Flight list, flight details, booking, passenger data, and the customer’s own flight bookings.
Tickets and check-in
Each request can produce a QR code. Agency staff confirm check-in on the website, including how many people boarded.
The site is available in English, German, French, Dutch, Hungarian, and Polish. Profile data already covers name, group, company, address, phone, email, and travel document.
02
What this offer adds
- An iOS app and an Android app for customers: transfers, flights, tickets, profile, and a login that stays signed in.
- An agency check-in area in the same app. Staff sign in once, choose the trip, then scan. Customers cannot open it.
- Push notifications for the same events that already send email. The emails stay.
- Telegram groups for a route, started by the agency, with a join notification to the people on that transfer.
- Error reporting, product analytics, and clearer logs, so we hear about a failure before a customer has to write in.
03
What the app is for
People should finish the usual jobs faster than on the website, on a phone that already knows who they are.
- Sign in once. After that the phone stays signed in. Opening the app does not ask for the password again.
- Search and book a transfer, or request a time, with the same rules as today.
- Open EasyFlight and book with the same rules as today.
- Show a ticket and a QR code at boarding, from the phone, after the ticket has been saved on the device. This works without a connection.
- Let agency staff open their trip list, pick the bus, scan the code, and finish check-in without the website.
- Keep the customer’s own profile on the phone, saved straight into the existing system.
iOS is built and shared for review first. Android follows once that version is accepted. Both are included. Account deletion is not included. The agency back office, events, routes, users, and statistics stay on the website.
Screen preview
The linked preview is a set of MVP screens. It is there so you can click through and see what the app will contain, for a customer and for agency check-in. It is not the finished design.
The real app will look more finished and more detailed. Wording, layout, and details stay open and can change to match what you want. The preview is enough to see the shape of it.
04
Customer side
A customer sees only their own trips. The booking steps match the website, including confirmation of the booking conditions.
Screens
AccountSign in and register
Existing account, new account, email verification, and forgot password. This is needed the first time. After that the app stays signed in on that phone.
HomeWhere are you going
From, to, date, passengers, and search. The next upcoming trip sits under the search, with a way into the full trip list.
ResultsChoose a transfer
Proposed transfers for that search, with time, route, and price. Booking asks for the same confirmation of conditions as the website, then completes the reservation.
RequestAsk for another time
When nothing fits, the customer requests a departure. Nearby confirmed transfers stay visible so they can still join one. They are told they will be notified when the request is confirmed.
TripTicket and QR code
Route, departure, status, passenger, and the QR code for check-in. Once opened, the ticket and code stay available offline.
TripsOpen, booked, past
Open requests, booked transfers, and past trips. A customer can open a booking and update it where the website already allows that.
EasyFlightFlights
Flight list, flight details, booking, edit, and the customer’s flight bookings. Terms are available in the app.
ProfilePersonal data
The same fields as the website: name, group, company, address, phone, email, travel document, and password. A change is saved immediately in the existing system.
05
Agency side
Agency staff use the same app and the same accounts. Check-in appears only for agency and administrator roles. A customer never sees these screens. Sign-in is the first time only. The phone stays signed in after that, the same way it does for a customer.
AccountSign in
Email and password, once. The next time the app opens, staff land on the trip list. They are not asked to log in again.
TripsChoose the bus
A list of transfers for check-in, with route and departure. Staff tap the trip they are working. Scanning starts only after a trip is selected.
TripPassenger list
Everyone booked on that transfer, and who is already checked in. This is the screen they work from at the door.
Check-inScan
The camera reads the QR code and opens that passenger on the selected trip. If the code belongs to another trip, staff see that instead of checking the wrong bus.
Check-inConfirm
Name, route, and departure, then confirm how many people boarded, or undo a check-in. The result is written to the same record as the website.
The order at the bus is: open the app, tap today’s trip, scan, confirm, next person. No website, and no password, in between.
06
Push notifications
When the system already sends an email, the app also sends a push. Emails continue as they are. Typical messages:
- Request received, transfer ready to book, booking confirmed, booking reminder, ticket.
- A change in transfer time, and the overbooked case.
- Flight request, flight confirmation, a change in flight time, missing passenger data, and the existing Telegram reminder.
- The new invitation to join a Telegram group for that route.
07
Telegram
One group per transfer gives staff a single place to post a time change, a gate change, or a delay. Customers on that ride see the same update instead of a chain of separate messages.
Telegram does not let a normal bot create a group and drop every customer into it. Adding someone also fails when that person has no Telegram on the phone number we have, or when their privacy settings refuse group invites. Because of that, the reliable flow is the one below. The exact details stay open until we align them.
- Agency staff create the group for a transfer from the web platform. Creating it from the app is possible too, if we want that in the same place as check-in.
- The system sends a push, and can send the existing style of email, to everyone on that route: join this Telegram group for news about the ride.
- Messages for the group are sent from one SEE Travel identity, so the thread stays in one voice.
- People who never join still have email and push. The group is the fast channel, not the only channel.
To be determined and aligned. Whether we also try to add people directly, which screen starts the group, and which events post into it automatically. We should close this on the call before build, so the feature matches how staff actually work on the day.
08
Logging, errors, and usage
The app and the new mobile endpoints will report failures and basic usage. When something breaks, we get the error, the screen, and the device, without waiting for a customer to describe it. We can also see which steps people finish and which they abandon.
Sentry
Crashes and exceptions from the app and from the API changes behind it. Alerts when a new error appears. There is a free developer plan, and paid plans if volume grows. Pricing sits on sentry.io/pricing.
PostHog
Product analytics: sign-in, search, booking, ticket open, check-in. A free tier covers a limited monthly volume. Paid plans are listed on posthog.com/pricing.
Clearer application logs are included as well, so a booking or a check-in can be traced on the server when a phone report is not enough. Connecting Sentry and PostHog is part of this offer. If you later move off the free plans, that subscription is paid by SEE Travel directly to those services. It is not part of the fee below.
09
Price and warranty
Fixed fee€6,000
iOS, Android, customer booking, EasyFlight, offline tickets, agency check-in, push, Telegram, and the monitoring setup. One month of bug fixing after handover, for the app and the Telegram functionality.
Included after delivery
For one month after handover we fix defects in the delivered app and in the Telegram functionality. A defect is something that does not work as described in this offer. A new screen or a new rule is quoted on its own.
Timing
The first full version for testing will be ready at the beginning of December 2026. December is for testing, and for changes where something needs to be adjusted. From the start of the new year, or earlier if we decide, the app goes to the stores and to production.
Separate from this offer. You also asked about using AI to build transfers out of requests. The website already has transfer suggestions and the agency algorithm that groups requests. Replacing or extending that with an AI step is a different piece of work. Happy to look at it on Monday. It is not inside the €6,000.
10
Later, if you want it
None of this is inside the €6,000. It is the short list of upgrades that came out of the conversation, once the app itself is in use.
An assistant for customers
A chat on the website, in the app, or in both. It answers from the offers and trips that already exist: which transfer fits, what a status means, how booking works, what to do at check-in, and what to expect on the day of the trip. You choose which of those it is allowed to talk about. A customer gets the answer in the moment, instead of hunting through the site or writing to the office.
The panel is the chat already open, with example lines. This is not the final wording. A lot of detail still gets added, and you decide which topics it may answer.
SEE
SEE Travel
Chat open
I land at Gardermoen on 27 November, around noon. Which bus goes to Oslofjord?
SEE TravelTransfer 1367 leaves OSL Gardermoen at 13:00 and arrives at Oslofjord at 15:00. It is confirmed, with 49 free seats.
How do I check in?
SEE TravelOpen the ticket and show the QR code on the bus. It stays on the phone if the connection drops. Staff scan it and confirm how many of you boarded.
What if the pickup time moves?
SEE TravelYou get the same notice as the email, as a push. If you joined the Telegram group for that ride, the update is posted there too.
Ask about a transfer, check-in, or the day
A clearer website
The pages already do the work. Booking, the transfer list, customer requests, and users can be much easier to read without changing the fields or the actions. The direction is the same white, gray, and SEE Travel red, with the content pulled into a calm layout instead of stretched across the window.
Today is on the left. A proposal for the same screen is on the right. This is not the final look. A lot of detail still gets added, and wording stays open to whatever you want adjusted. The pictures are here so you can see that these pages can feel a little more modern.
Book a transfer
Users
Customer requests
Transfer overview
A faster website
Agency screens sit on a large background photo, and the long lists arrive as one table. The customer form runs the full width of the window. A lighter working screen, and lists that load in pages, make the same tasks quicker to open and quicker to scan.